Frequently Asked Questions for Property Owners

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L’Abode Accommodation is a licensed property management company in Australia, specialising in short-term, mid-term and long-stay accommodation management for private homeowners and investment property owners. We offer an end-to-end service covering marketing, bookings, guest communication, calendar management, cleaning, linen, check-in coordination, key exchange and property care.

L’Abode Accommodation has offices in Sydney and Melbourne, with locations in Edgecliff, North Sydney and Richmond.

Yes. L’Abode Accommodation is licensed under the Property, Stock and Business Agents Act 2002. Our licence number is 10013750.

No. L’Abode Accommodation provides a full management service only. However, we may offer a bookings-only service, where we help generate bookings through our marketing channels, direct booking network and third-party platforms.

To maintain consistent guest standards and efficient operations, L’Abode Accommodation manages cleaning and linen through our approved service providers. For remote properties, we may consider using the owner’s existing cleaner or linen service where suitable.

Yes. L’Abode Accommodation offers a full end-to-end property management service. This includes listing creation, marketing, booking management, guest communication, pricing optimisation, cleaning coordination, linen, check-in support, inspections and ongoing owner support.

 

L’Abode Accommodation manages suitable furnished homes, apartments and investment properties for short-term stays, mid-term rentals, corporate stays, executive leasing and holiday accommodation across Australia.

Yes. L’Abode Accommodation partners with a commercial linen provider to supply professional-grade linen for managed properties.

To find out more click here.

Once we have received your enquiry and you have confirmed that you are in a position to host your property, the process is as follows:
* Once qualified, we book a first visit to meet you and appraise your home and its rental potential, after which you will receive a proposal.
* If you decide to go ahead, you will sign a contract, and we will arrange a professional photography session.
* Your house listing is advertised on multiple online platforms to guarantee the highest reach and to optimise occupancy rates. We then support you to ensure your home is ‘guest ready’ in time for your first check-in.
* After your departure, we take care of everything to ensure your home and your guests are well looked after!
* Prior to your return, we ensure your home is cleaned and prepared, ready for us to hand back your keys.

We complete a thorough pricing analysis of your property, the area you live in, and cross-reference with other similar listings in the area for benchmarking purposes. We do this using pricing tools such as PriceLabs and AirDNA.

The annual advertising fee covers professional listing copy, ongoing listing optimisation, exposure across the L’Abode Accommodation website and selected booking platforms, plus marketing support through SEO, social media, email campaigns, blog content and paid advertising where relevant.

Once professional photos have been received, your property can usually go live within 7 to 10 business days, provided all required setup items are complete.

The L’Abode Accommodation team creates your property listing using professional photography, optimised copywriting and platform-specific descriptions designed to attract the right guests.

Your property may be listed on the L’Abode Accommodation website and promoted across selected booking platforms, including Airbnb, Stayz/VRBO, Booking.com, Marriott Bonvoy, Airbnb Luxe and affiliated partner channels, depending on property suitability.

We promote suitable properties through the L’Abode Accommodation website, third-party booking platforms, direct booking enquiries, SEO, email marketing, social media, blog content, campaigns and sponsored advertising. Our team also optimises listings regularly to improve visibility and attract a wider guest market.

Occupancy depends on your property’s location, presentation, pricing, seasonality, guest demand and availability. Once we have reviewed your photos, property details and location, we provide a guided expectation in your proposal.

L’Abode Accommodation completes a pricing analysis based on your property, location, market demand and comparable listings. We use pricing tools such as PriceLabs and AirDNA to help optimise nightly rates, long-stay pricing, occupancy and overall rental yield.

 

Yes. L’Abode Accommodation can position suitable furnished properties for corporate stays, executive leasing, relocation accommodation and long-term furnished rentals. This helps owners attract business travellers, executives, relocation guests and extended-stay bookings.

Our standard service includes property marketing, booking management, guest communication, pricing optimisation, calendar management, check-in instructions, house rules communication, check-out inspections, amenities restocking, emergency support and guest assistance.

Additional charges may apply for maintenance coordination, trade access, meeting suppliers at the property, sourcing replacement items, ordering supplies or completing tasks outside the standard management service.

Owners need to ensure utilities are connected, including power, gas and Wi-Fi. The property should be clean, functional, guest-ready and free from valuable personal belongings. Owners should also provide supplier details, arrange rubbish collection, set up keyless entry where required, complete an inventory, organise landlord insurance and supply essentials such as mattress protectors, pillows, doona inserts and blankets.

The Guest Ready or Home Preparation Fee covers the time required for our property management team to prepare your home for guests. This process can take more than 2.5 working days and includes key coordination, lockbox setup, photographic inventory, property information, operational checks and administration.

The Guest Ready process may include a pre-property check, key coordination, lockbox installation, photographic inventory, property videos, property information booklets, home operation checks and administrative setup before the first guest arrives.

The Guest Ready Fee is charged when a property reopens after being closed for three months or more. Owners who regularly open and close their calendars may only be charged the guest ready clean and linen fee.

The first Guest Ready clean includes the final presentation of the property, linen setup and amenities preparation before the first guest arrives. Owners must complete a deep clean beforehand or arrange one through L’Abode Accommodation in advance.

Yes. Owners can book available dates through the owner portal. After your stay, L’Abode Accommodation can arrange cleaning and linen changes. The cost will depend on the property size and will be deducted from your next payout.

Owners are paid on the first Thursday after a booking departs.

Your rental earnings are paid via bank transfer to your nominated bank account.

Yes. Owners should declare rental income for tax purposes. We recommend speaking with your accountant for advice specific to your situation.

L’Abode Accommodation’s management service may be tax deductible. We recommend confirming your individual circumstances with your accountant or tax adviser.

Additional services that may incur extra charges include maintenance charges, coordinating trades and meeting people at the property, and sourcing and ordering replacement items.

You can login to your portal using the link provided by L’Abode Accommodation. If your password is not working, reset password button if you’ve forgotten your password.

Owners can view confirmed and departed bookings through the L’Abode Accommodation owner portal.

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