Frequently Asked Questions

Owner Sign Up

L’Abode Accommodation is a property management company that specialises in providing short to mid-term management services for private homeowners and investment property owners. We offer a full end-to-end service to manage the entire rental process, from marketing and calendar management to cleaning and linen provision, check-in arrangements, and key exchange.

L’Abode Accommodation is an officeless company with a virtual head office. Our head office address is Level 2/275 Alfred St North Sydney.

Yes, L’Abode Accommodation is licensed under the Property, Stock and Business Agents Act 2002, and our license number is 10013750.

Unfortunately, no. L’Abode Accommodation offers a full management service only. However, we have a bookings-only service where we can provide you with bookings utilising our marketing and direct resources.

In order to maintain high standards of quality and efficient operations, we need to manage the cleaning and linen services within our business. However, for properties located in remote locations, we do look to take onboard the owners’ cleaners & linen service.

Yes, L’Abode Accommodation partners with a commercial linen service to supply commercial grade linen. To find out more click here.

Once we have received your enquiry and you have confirmed that you are in a position to host your property, the process is as follows:
* Once qualified, we book a first visit to meet you and appraise your home and its rental potential, after which you will receive a proposal.
* If you decide to go ahead, you will sign a contract, and we will arrange a professional photography session.
* Your house listing is advertised on multiple online platforms to guarantee the highest reach and to optimise occupancy rates. We then support you to ensure your home is ‘guest ready’ in time for your first check-in.
* After your departure, we take care of everything to ensure your home and your guests are well looked after!
* Prior to your return, we ensure your home is cleaned and prepared, ready for us to hand back your keys.

We complete a thorough pricing analysis of your property, the area you live in, and cross-reference with other similar listings in the area for benchmarking purposes. We do this using pricing tools such as PriceLabs and AirDNA.

Our skilled copywriters will showcase your property’s best features and the surrounding neighbourhood. We’ll promote your listing on the L’Abode website and more than six other booking platforms and ensure maximum exposure through various channels, including social media, email marketing, SEO, blogging, marketing campaigns, and sponsored ads. Our team will optimise your listing regularly to make sure it stands out among other properties and attracts a diverse range of guests, expanding your target market.

The L’Abode Accommodation team will create the listing using professional photographs and copy writing.

A property can be ‘live’ within 7 to 10 business days from when we receive the photos.

Along with listing your property on the L’Abode Accommodation website, we advertise your property across several property portals to maximise its reach, including Airbnb, Stayz/VRBO, Booking.com, Marriott Bonvoy Airbnb Luxe, and affiliated partners of these other 3rd party suppliers.

We will provide a guided expectation once we have photos, property description, location, and have sent out our proposal with tariffs and occupancy.

Yes, we recommend that owners should declare this income for tax purposes.

Yes, our service is 100% deductible on your tax return.

You will be paid the first Thursday after the booking departs.

Your rental earnings will be paid via bank transfer to your nominated bank account.

Our standard services include marketing of your property, guest communication and booking management, maximising occupancy through pricing optimisation, check-in and ‘house rules’ communication, check-out inspection, amenities restocking, and out of hours emergency management and guest assistance.

Additional services that may incur extra charges include maintenance charges, coordinating trades and meeting people at the property, and sourcing and ordering replacement items.

The owner needs to connect utilities such as power, gas, and wifi, provide preferred suppliers, arrange for rubbish collection, set up keyless entry, ensure everything is working and clean, remove all valuable belongings, take a property inventory, take out landlord insurance, and ensure suitable and clean owner’s supplies such as mattress protectors, pillows, doona inserts, and extra blankets. Please view our check it off  &  getting guest ready guides for more detail on what is required to prepare the property for rental.

All owners are charged a Guest Ready / Home Preparation fee, which covers the cost of the property managers’ time to prepare the home. On average, it takes over 2.5 working days to complete the guest ready and home operations process. The guest ready process includes, but not limited to:
• Pre property check with the owner
• Key coordination and lockbox installation
• Full photographic inventory and videos
• Property information booklets
• Home operations check prior to first guests arrival
• Administrative tasks associated with the above

The guest ready fee will be charged any time a property opens dates, after a period of (3) months closure. Any owner who regularly opens and closes their properties calendar, will only be charged the guest ready clean and linen fee.

The guest ready clean is the final sprucing of the property, and the initial set up of linen and amenities prior to the first guests arrival. The owner will need to complete a deep clean of the property prior, or arrange this via L’Abode in advance. Please click here to view the owner cleaning checklist.

Yes, absolutely! We have an owner’s portal where you’re able to book any free dates for your use. For ease, we arrange your property to be cleaned and linen to be changed when you leave. The cost of this service will depend on the size of your property and will be deducted from your next payout.

You can login to your portal using this link. Use the reset password button if you’ve forgotten your password.

You can view all of your confirmed and departed bookings within the owner’s portal.

Search

July 2024

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31

August 2024

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
0 Adults
0 Children
Bedrooms
Price

Compare listings

Compare